Return and Exchange Policy

At Luxforyou, we strive to ensure that our customers are completely satisfied with their purchases. Please read our return and exchange policy carefully:

1. Non-Quality Issues: No Returns or Exchanges

• Policy: Please note that we do not accept returns or exchanges for items that are not due to quality issues. This means that if you have changed your mind about a purchase or if the item does not meet your expectations in terms of style, size, or color, we are unable to process a return or exchange.

• Reason: This policy helps us maintain low prices and ensures that all products remain in pristine condition for future customers.

2. Quality Issues

• Eligibility: Returns or exchanges are only accepted for products that have a manufacturing defect or are not as described. If you receive an item with a defect or if the product does not match the description provided on our website, please contact us immediately.

• Process: To initiate a return or exchange for quality issues, please contact our customer service team within [number of days, e.g., 7 days] of receiving your order. Provide detailed information about the issue, including photos if applicable, to facilitate the process.

3. Return Process

• Authorization: All returns must be authorized by our customer service team. Unauthorized returns will not be accepted.

• Shipping: If a return is approved, we will provide you with instructions on how to return the item. Please ensure that the item is returned in its original packaging and condition.

4. Exchange Process

• Availability: Exchanges are subject to product availability. If an exchange is approved, we will provide you with information on how to exchange the item for a different size or color if applicable.

5. Refunds

• Quality Issues: Refunds for returns due to quality issues will be processed once the item has been received and inspected. The refund will be issued to the original payment method.

• Non-Quality Issues: As mentioned, we do not offer refunds for non-quality issues.

6. Customer Support

• Contact Us: For any questions or concerns regarding our return and exchange policy, please contact our customer support team. We are here to assist you and ensure that your experience with Luxforyou is a positive one.

Thank you for shopping with Luxforyou. We appreciate your understanding and cooperation with our return and exchange policy.